Frequently Asked Questions

It is recommended that you have your carpets professionally cleaned every 12 months. However, the frequency of cleaning will depend on factors such as the amount of foot traffic, pets, and children in your home or business.

Yes, carpet cleaning, particularly steam cleaning, can help get rid of fleas, but it's not a complete solution. Steam cleaning can effectively kill adult fleas and larvae, but it cannot not completely eliminate all flea eggs, especially if they are well-protected within the carpet fibres or simply in non-carpeted areas of the property.

Elaboration:

• Steam cleaning effectiveness: The high-temperature steam used in professional carpet cleaning can kill fleas in all life stages, including adults, larvae, and even some eggs. 
• Limitations: While effective, steam cleaning may not reach every nook and cranny in the carpet, and some eggs might survive, especially if they are deep within the fibres. 

Comprehensive approach: To effectively eliminate fleas, a comprehensive approach may be necessary, including:

• Regular vacuuming: Vacuuming regularly can help remove fleas, larvae, and eggs from the carpet. 
• Pet treatment: Treating pets with flea prevention products can help prevent them from bringing fleas into the house. 
• Steam cleaning: Professional steam cleaning can help kill fleas in the carpet. 
• Consider professional pest control: If the infestation persists, our professional pest control service may be needed to eliminate all fleas and their eggs.  (If bundled with a carpet cleaning service you can save $70)

• Follow-up: After cleaning, it's important to monitor for any new fleas or eggs, and to repeat the process and or treatment if necessary. 

Yes, upholstery cleaning can help kill bed bugs, especially when using methods like steam cleaning or hot water extraction, which can effectively kill both adult bed bugs and their eggs. However, upholstery cleaning alone is not a foolproof solution and should be part of a broader pest control strategy. 

Here's why and how upholstery cleaning can help:

• High Temperatures: Steam cleaning and hot water extraction methods utilize high temperatures that can kill bed bugs and their eggs, disrupting their breeding cycle. 
• Mechanical Removal: Vacuuming can help remove visible bed bugs and their eggs from the carpet fibres, and regular cleaning removes debris that bed bugs might use for shelter. 
• Disrupting the Habitat: Cleaning helps remove debris and other food sources that attract bed bugs, reducing the likelihood of infestations. 
• Deep Cleaning: Deep cleaning methods like hot water extraction can reach deep into the carpet fibres, ensuring that bed bugs and their eggs are killed effectively. 

However, carpet cleaning is not a complete solution:

• Not a Full Eradication: Upholstery cleaning is most effective for the bed bugs and eggs that are in the carpet fibres. It may not eliminate bed bugs hiding in other areas of the home, such as in walls, carpet or bedding.
• Carpet & Professional Pest Control: For comprehensive bed bug control, it's best to combine upholstery cleaning with carpet cleaning and professional pest control treatments, which may include targeted insecticide applications.
• Preventative Measures: Regular cleaning, vacuuming, and inspecting for bed bugs can help prevent infestations and detect them early. 

For most businesses, a professional carpet cleaning every 6 to 12 months is generally sufficient. However, for high-traffic businesses such as hotels, or offices with heavy foot traffic, scheduling professional carpet cleaning every 3 to 6 months is ideal.